INTRODUCTION AND TERMS
WHO WE ARE AND HOW TO CONTACT US
FAO: Privacy Officer Paul Humphries Architects Limited Leycroft House, 49. Salterton, Road, Exmouth, Devon EX8 2EF
Email: [email protected]: 01395 276598 and ask to speak to the Privacy Officer
Under the Data Protection Laws your rights are:
3.1 To be informed – We must make available this privacy notice with the emphasis ontransparency over how we process your data.
3.2 Access – You are entitled to find out what details we may hold about you and why.
3.3 Rectification – We are obliged to correct or update your details.
3.4 Erasure – This is also known as the request to be forgotten.
3.5 Restrict processing – You have the right to ‘block’ or suppress the processing by us ofyour personal data.
3.6 Data portability – You have the right to obtain and reuse your personal data that you haveprovided to us.
3.7 Object – You have the right to object to us processing your data in relation to directmarketing and or profiling.
3.8 Rights in relation to automated decision making and profiling – We do not use automatic decision making or processing.
THE DATA WE COLLECT ABOUT YOU
4.1 We process Personal data. Personal data we process may include name, address andemail address. It also may include IP address and cookies (Website).
4.2 Our collection methods are:
4.2.1 Through our website;
4.2.2 Through engagement of our services;
4.2.3 By communications;;
4.2.4 Networking; and
4.2.5 Through engagement of service providers.
HOW YOUR DATA WILL BE USED
5.1 We use information held about you to:
5.1.1 ensure that content from our site is presented in the most effective manner foryou and for your devices;;
5.1.2 provide you with information, products or services that you request from us orwhich we feel may interest you, where you have consented to be contacted forsuch purposes or by Legitimate Interests;
5.1.3 carry out our obligations arising from any contracts entered into between you andus;
5.1.4 allow you to participate in interactive features of our service when you choose todo so, e.g. asking a question through our website;
5.1.5 carry out necessary maintenance to our infrastructure; and
5.1.6 notify you about changes to our services
5.2 We also embrace the use of social media and may wish to process any comments madepublic by you.
6. WHERE YOUR DATA IS HELDWe store any Personal Data in the UK, EEA or in a country where an adequacy decisionhas been made by Article 29 Working Party (e.g. EU-US Privacy Shield).
LEGITIMATE INTEREST & MARKETING
7.1 Where we use Legitimate Interests we will record our decision and our method on making this decision. This can be requested by you at any time.
7.2 If you are an existing contact or customer we will only contact you by postal and electronic means (e-mail) with information about services or goods which you have previously purchased from us or enquired about. If you are a new customer, and where we permitselected third parties to use your data, we (or they) will contact you by post or electronic means only if you have consented to this. You can choose to not receive these types of communication by contacting us.
8.1 We will keep your information within the ‘organisation’ except where disclosure is requiredor permitted by law or when we use third party service providers (data processors) tosupply and support our services to you. We have contracts in place with our dataprocessors. This means that they cannot do anything with your personal data unless wehave instructed them to do so. They will not share your personal data with any organisationapart from us. They will hold it securely and retain it for the period we instruct.
8.2 Please see below the list of services where we use third party data processors which setsout the categories of recipients of personal data.
9. APPLICATIONS TO WORK FOR US
If you apply to work for us (directly or indirectly) in any role (including volunteers) we mayreceive data about you from third parties. In addition, we will keep the details of yourapplication and any additional information provided to us by you or others during yourapplication so that we can keep you informed of future opportunities that you may beinterested in. If you do not wish for us to keep your details for this reason, please let us
know by contacting us using the details provided in this policy.
10. DATA RETENTION
Our data retention policy is dictated by the Data Protection Laws and is available for inspection by submitting a written request using the contact details provided in this policy.
11. DATA DELETION
Under Data Protection Laws you have the right to erasure under specific circumstances. Arequest for your personal data to be deleted will be decided on a case by case basis andmust be submitted in writing to the contact details provided in this policy.
12. DATA CORRECTION
We will correct or update your data without delay provided you make the request in writingto the contact details provided in this policy, clearly specifying which data is incorrect or outof date.
13. DATA INSPECTION
13.1 We strive to be as open as we can be in terms of giving people access to their personaldata. Individuals can find out if we hold any of their personal data by making a formal
request under the Data Protection Laws. Such requests must be in writing to the contactdetails provided in this policy. If we do hold your personal data we will respond in writingRef: TCM/BP/PAUL-68-9within one calendar month of your request (where that request was submitted in
accordance with this policy).
13.2 The information we supply will:
13.2.1 confirm that your data is being processed;
13.2.2 verify the lawfulness and the purpose of the processing;
13.2.3 confirm the categories of personal data being processed;
13.2.4 confirm the type of recipient to whom the personal data have been or will bedisclosed, and
13.2.5 let you have a copy of the data in an intelligible form.
13.3 Please note that you may need to provide identification in order to prove who you are to
access your data.
13.4 If you agree, we will try to deal with your request informally, for example by providing you
with the specific information you need over the telephone.
13.5 In the instance that we do not hold information about you we will also confirm this in writing
at the earliest opportunity.
We keep our privacy notice under regular review and you should check back regularly toensure you are aware of changes to it. We may display this notice to you from time to timeto help ensure you are aware of its contents.
You have the right to complain about the processing of your personal data. Please contactus using the details provided above. If you are still unsatisfied you have the right tocomplain to the Information Commissioners Office.